Institut Ritter for intermediaries
Intermediaries become entrepreneurs
For agencies, brokers and intermediary firms that want to grow as businesses: personal consulting, the Intermediary Check, online series, congresses and the Vermittlerwelt platform.

Check 2027, exclusively for intermediaries
See in 10 min. where intermediaries leave profit and growth on the table
Not an online quiz but a handbook to fill in: 13 pages, 24 quick wins, a traffic light per area and your personal action plan (in German). Fill it in on screen or print it out and use a pen.
- AAI & processes
- BCustomer communication & automation
- CSales & back office
Free by email, with a personal action plan (in German). Plus regular insights from the Institute.
Request the Vermittler-CheckDates
Upcoming open formats
- 27 Oct 9.00 am · DKM Dortmund Zukunftstag Best practice from top businesses, incl. DKM ticket.
- 27 Oct 11.30 am · DKM Dortmund Unternehmer-Ass award ceremony Agency and broker of the year, live on stage.
- 27 Oct 1 pm to 6 pm · DKM Dortmund Praxiskongress Vermittlererfolg Practice in the afternoon, ready to apply.
- from 17 Nov live 11 am to 12 noon KI Kompass (AI compass) for intermediaries Online series, bookable as a whole only (in German).
- from 27 Nov Fridays 9 to 10 am The modern, strong sales assistant 2027 Online series, bookable as a whole only (in German).
- Start by arrangement Success with Superchat Automation coaching, only 30 places (in German).
Topics & expertise
Six fields in which intermediary businesses become real companies
The same six topic areas underpin our programmes for organisations and the Vermittlerwelt platform. Insurers, managers and intermediaries speak the same language.
Topics & expertise-
Growth & sales
New clients, portfolio growth and sales systems that work without constant pressure.
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AI & digitalisation
AI assistants, automation and digital customer journeys – introduced safely and embedded in daily work.
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Processes & productivity
Clear processes, standards and roles, so businesses achieve more without working more.
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People & leadership
Attract, develop, retain: leadership for intermediaries, agencies, brokers and the managers who support them.
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Entrepreneurship & strategy
Positioning, vision and the entrepreneur's role – from salesperson to entrepreneur.
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Profit & business value
Profit management, portfolio value and succession – businesses that are worth more.
03Gamification with Ritter
See where you stand as an entrepreneur, playfully
Short, tongue-in-cheek formats with a serious core: an honest look at your own business in just a few minutes.
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#pinkpullunder · Entrepreneur DNA Test
Which of eight entrepreneur types are you? With percentile rank and award twin.
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The next game
More formats drawn from 20 years of the Unternehmer-Ass award are in the works.
The platform for intermediaries who want more
Tools, knowledge, training and “Frag Steffen” (Ask Steffen): on Vermittlerwelt, intermediaries work on their business every day. Six topic areas, one path from understanding to implementation.
Book a meeting
The first step is a conversation.
Steffen Ritter
Strategy meeting
30 minutes · online meeting
Planning an in-house partnership
Pick an available slot right here
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