Welcome to Institut Ritter
We move how intermediaries grow tomorrow.
The leading institute for the entrepreneurial future of insurance intermediaries in the German-speaking countries and the UK. Innovation driver, award initiator and partner to more than 16,000 intermediary businesses since 1992.
For insurers & organisations
For intermediary businesses
Featured in
- AssCompact
- Versicherungsmagazin
- DAS INVESTMENT
- Cash
- Versicherungsbote
- Versicherungsfunk
Beyond training. Measurable growth.
We turn entrepreneurial ambition into results: we analyse what the best intermediary businesses do differently, translate it into programmes and support implementation until it holds in daily business.
View all use cases-
IHK + RittercertificationLeadership development
How insurers turn their managers into business developers
The Business Developer Programme: nine on-site days, four transfer modules, in partnership with DIHK Bildungs-GmbH.
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16,000+intermediary businesses supportedEntrepreneurial support
Intermediaries become entrepreneurs
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20years of Unternehmer-AssBest-practice analysis
What the best intermediary businesses do differently
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210,000+participants -
KIin daily intermediary work
For insurers & organisations
In-house partnership
Insurers, sales organisations and associations bring Institut Ritter in-house: for leadership development on a large scale, for strategy formats and for introducing AI to their intermediaries. Every partnership begins with a personal planning meeting with Steffen Ritter.
Reality check for insurers · 30 seconds
Three questions. One clear direction.
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1
Is growth in your tied agent force driven mainly by top performers while large parts have stagnated for years?
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2
Does your back office miss sales opportunities in customer conversations every day?
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3
Are your in-house AI programmes still underused?
Your starting point
Nothing is stored or sent.
No obligation · for boards and divisional management
Executive Briefing on best practices at your board meeting
Steffen Ritter brings the current best practices of the most successful intermediaries in 2026/27, together with the know-how from 20 years of the Unternehmer-Ass award, straight to your board: concise, tailored to your organisation, with concrete starting points for your own sales force.
- The current best practices of the most successful intermediaries
- A clear view of where your intermediaries leave profit and growth on the table
- Concrete starting points for your own sales force
- A proposal for next steps, with no obligation
Opens a prepared email to the Institute.
Dates
Upcoming open formats
- 27 Oct 9.00 am · DKM Dortmund Zukunftstag Best practice from top businesses, incl. DKM ticket.
- 27 Oct 11.30 am · DKM Dortmund Unternehmer-Ass award ceremony Agency and broker of the year, live on stage.
- 27 Oct 1 pm to 6 pm · DKM Dortmund Praxiskongress Vermittlererfolg Practice in the afternoon, ready to apply.
- from 17 Nov live 11 am to 12 noon KI Kompass (AI compass) for intermediaries Online series, bookable as a whole only (in German).
- from 27 Nov Fridays 9 to 10 am The modern, strong sales assistant 2027 Online series, bookable as a whole only (in German).
- Start by arrangement Success with Superchat Automation coaching, only 30 places (in German).
Founder & Managing Director
Steffen Ritter
Business trainer, author and speaker. In 1992 he founded Institut Ritter, which he still leads today. Initiator of the Unternehmer-Ass, co-initiator of the Jungmakler Award Germany, jury president of the Jungmakler Award Austria and author of business books published by Springer Gabler and GABAL.
“Intuition alone can no longer handle all of this.”
AssCompact column “Von Intuition zu Automation”, 12/2025
#pinkpullunder The world’s only pullunder check for entrepreneurs · 2 minutes · 12 questions
Which entrepreneur is hiding under your pullunder?
Steffen Ritter wears pink. What about you? Eight entrepreneur types from 20 years of Unternehmer-Ass, each with its own pullunder, from the System to the Future Pullunder. Find yours, see how entrepreneurial you are by comparison, and meet your Award twin.
Not scientifically proven, but unique in the world. Dress code: optional. Curiosity: mandatory.
Drum roll …
Your pullunder is being knitted and matched against 20 years of Unternehmer-Ass.
Book a meeting
The first step is a conversation.
Steffen Ritter
Strategy meeting
30 minutes · online meeting
Planning an in-house partnership
Pick an available slot right here
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Check 2027, exclusively for intermediaries
See in 10 min. where intermediaries leave profit and growth on the table
Not an online quiz but a handbook to fill in: 13 pages, 24 quick wins, a traffic light per area and your personal action plan (in German). Fill it in on screen or print it out and use a pen.
- AAI & processes
- BCustomer communication & automation
- CSales & back office
Free by email, with a personal action plan (in German). Plus regular insights from the Institute.
Request the Vermittler-Check
The platform for intermediaries who want more
Tools, knowledge, training and “Frag Steffen” (Ask Steffen): on Vermittlerwelt, intermediaries work on their business every day. Six topic areas, one path from understanding to implementation.
